Hi Eva, is the new receiver the same make and model? Best smart scale for 2020: Withings, Fitbit, Garmin, Eufy … Removed microSD card, pressed CYCLE button to restart and have waited four hours for HomeBase to automatically update itself. To Reset your Windows 10 PC: Open Settings. Copyright © 2020 Anker Technology (UK) Ltd, RoboVac Replacement Washable Mopping Cloth, RoboVac Replacement Rubber Strips for Suction Inlet. Go to the devices tab, than select the little gear in the corner of the doorbell widget. If possible reset your router and once that boots up, plug the base in and plug the ethernet cable to the router and base. Warranty InformationI'm looking for more information about my warranty? The top of the HomeBase has a Sync button that’s used for pairing the base to the cameras during setup and doubles as an Alarm Off button. Press Settings Remove/Factory Reset (robot name). The on-going alarm will be turned off with the device’s security mode unchanged. Right now I have the Homebase connected via Ethernet cable to the Euro extender but may switch this to WiFi if we decide to add more cameras. I have a eufy product I want to register? 3. eufy RoboVac Replacement Filter Elements.