#2 Smile This is a big one! But I became more confident after a few weeks, and we began diving deeper into difficult concepts. When you start doing this, your client is likely to stop fully listening, and even if they make an extra effort to understand what you’re saying, they’re unlikely to enroll. Terms Of Use, Life Coaching Programs and Coaching Certification by LifeSOULutions That Work®, LLC © © 2020. What Is Gratitude and Why Is It Important? 1. In this course, you'll learn how to be more confident on the telephone. Julie gives some great tips to help you feel more confident. 5. That’s more than enough reason to grin the next time you give an important talk. Know your script. IWTL: How to sound more confident and convincing on the phone. Close. 1. IWTL: How to sound more confident and convincing on the phone. I already know I get nervous when I am on the phone, but I would like to overcome this weakness. Confidence comes from your mind. How to Launch a Business Without Spending a Dime, The Best Date Night Movies That Guys Will Enjoy Just As Much As Girls, 14 Clear Signs Someone Is Always Playing the Victim, How to Stop Worrying About the Future: 8 Practical Techniques, How To Make Engaging Eye Contact For A Great First Impression, Different Business Etiquette Around The World In One Infographic, 17 Ways to Learn to Love Yourself and Be Happy, The Pros and Cons of Popular Blogging Platforms. To improve how you come across on the phone, … In the end, even if your smiling isn’t conveyed to the person over the phone, it will help ready you mentally for the conversation. Through her books, live events and programs, Mary has helped empower millions of people worldwide to achieve new heights of meaning, purpose, aliveness and authentic success. After all, if even the phone conversation is hard to follow, how much harder will the actual coaching be? Your email address will not be published. I hope you’ve found this post helpful, and that you feel more prepared to conduct your next enrollment call with ease and confidence. Also, more and more job interviews and business meetings are conducted by phone because it’s easier, faster, and cheaper for everyone involved.” Another reason: You never get a … We’ve got some tips to help you sound, and feel, more confident over the phone. 5. RELATED: Getting People To Say YES. Privacy Policy | However, nerves can kick in and make you sound unsure. Use a landline over a cell phone since cell phones cut in and out depending on the service. When you’re trying to enroll a long-distance client, the most vital contact you’ll have with them is over online video chat or the phone. The Do’s Define an objective for the call Experience Is The Best Teacher. I have built a seven-figure business around my coaching, and I’ve become an expert in attracting leads, converting them into clients, and coaching them in a way that gets them spectacular results. How To Sound Confident On The Phone Whether you are having a phone interview or calling a client, sounding confident on the phone is vital. Here is a REAL solution. If that sounds familiar, don’t worry because you’re not alone. If you come across as being confident, credible, and a person who knows what you’re talking about, your odds of successfully enrolling the client vastly improve. All Rights Reserved. But don’t get hung up on a script or fixate on a goal. How To Be More Confident On The Phone. It’s true that you do need to guide the direction of the conversation, to a degree. As we noted above, a strong voice is another key to sound more confident. You can’t see the other person, so you don’t get the visual clues that help you understand what they’re saying. Speak clearly, confidently, and do not rush through your thoughts or sentences. Here are 5 ways to convey more confidence over the phone. When you sit up straight in your chair just as you would if you were speaking to someone in person you will sound more confident and sure of yourself. In person I don't have too much of a problem (at least I don't think so) when it comes to winning over a stranger's trust and leaving a good impression. Ask a question, and don’t justify your need to know. Have you ever tried listening to a song in which the vocals were too fast, indistinct, or overwhelmed by the instruments? As stipulated by law, we cannot and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools or strategies. Lorraine, Your email address will not be published. Here are several steps I suggest to improve your vocal tonality. 3. I recently started an internship where I have to call up customers. Learn how to do elite cold calls, make sales, sound confident and showcase your charisma. So in your conversations, simply say what you need to say, then be quiet. Otherwise, you risk stumbling over your words and coming across as nervous or inexperienced. How to Sound confident on the phone by removing these words from your vocabulary. Not every call will lead to a sale, and sometimes clients need to feel heard before they’re sure that you care enough about them that they can trust you with their money and their future. Any testimonials, financial numbers mentioned in emails or referenced on any of our web pages should not be considered exact, actual or as a promise of potential earnings – all numbers are illustrative only, as I’m sure you understand. Simple colors – blue/navy suit, ties without designs. You’ve got to know it. Written by Rachel Nussbaum on August 26, 2015. As a result, I was able to sound much more confident, which led people to trust me and be more open to what I had to say (and this ultimately resulted in doing more deals and making more money). More and more communication these days is done at a distance, over the phone, without the benefit of body language or visuals of any sort. Try smiling while you talk to someone. Address everyone respectfully, such as by their last name. Talk slowly and clearly, and don’t get nervous. Have you ever tried listening to a song in which the vocals were too fast, indistinct, or overwhelmed by the instruments? #1 Sit up straight 2. Even if you are not a confident person, there are easy ways you could sound more confident. You can prepare for important phone calls, just as you would for important speeches or in-person presentations. Ask questions. With proper guidance, anyone can learn how to speak effectively over the telephone. They say what they need to say, and then instead of allowing the other person to process it and ask their own questions, they try to answer every possible question at once. Nervous people talk quickly and trip over their words and this makes them difficult to understand. If you sound like you’re reading over the phone, you don’t sound confident, and you certainly don’t sound engaged or enthusiastic. This makes them far more likely to choose to work with you. Contact Us | How can I do that? I've interviewed public figures over the phone such as CBC Chief News Correspondent, Peter Mansbridge and the first Canadian to … Speaking with confidence is an important communication skill every person should have. How to sound more confident on the phone. How to sound more confident on the phone! How Do I Choose The Best Hairstyles For Me? Speak more slowly Talking quickly has a lot of negative implications. So today, we're going to share some ways you can up-level your conversational skills, so you can have more successful phone calls. Imagine that every time you speak on the telephone you know that you sound confident, authoritative and knowledgeable. Acting more confident will make you feel more confident. Have each agent go through the sales process themselves, and get as much training as possible about the … Removing these words from your vocabulary can truly help you improve your confidence while speaking. I’ve pulled together an eBook I’m calling How to Enroll 10 New Clients in 90 Days it’s full of tips and strategies for you to implement on the phone, with clients, today. thanks. When I’ve listened to my messages in the past, I couldn’t believe that I sounded so depressed, sleepy, aloof, or annoyed (each of which came across at different times, whether I felt that way or not). Good posture will also help with the depth and clarity of your voice. Mary Morrissey is widely considered the world’s foremost expert on “dream-building,” having invested the last 40 years into studying the art and science of transforming dreams into results. Believe it or not how you sit can effect how you sound on the phone. Amy Cuddy talks about this in her fantastic TED talk. 10 Clear Reasons Why You Shouldn’t Care What Others Think, Saying ‘um’ and ‘ah’ more often than you should, Saying ‘like’, ‘sort of’, ‘maybe’, ‘you know’ or other filler words which can make you sound unsure or immature, Raising the pitch of your voice at the end of a statement (as if you were asking a question), which sounds child-like (try saying “My name is [your name]” and raising the pitch at the end), Speaking constantly in the same tone of voice, which can make you sound boring and tired, You won’t sound anything like you think on the phone, You’ll start to see opportunities to improve, People will return your calls faster and more often, You’ll save yourself embarrassing moments when your first message didn’t come out right. Save my name, email, and website in this browser for the next time I comment. Once you have perfected what you would like to say you can then call your future employee or whoever it may be that you are trying to sound more confident when speaking to over the phone. And right now, I want to teach you how to do the same thing. I need to develop some networking skills. 8 Small Changes to Sound More Confident. Would you like to learn how to attract clients so you can have these conversations? This may help brighten the character of your voice and make you feel more cheerful. Standing will not restrict the flow of oxygen into your lungs, this is the same reason singers stand up for better vocalization. It’s a challenge for an awful lot of others too so here are some tips to help you increase your confidence levels, push the boundaries of your comfort zone and get better results on the phone. Make an observation, and let it sink in. In fact, you should avoid rambling at all costs. Mary has also written two best-selling books, addressed the United Nations three times, co-convened three week-long meetings with His Holiness The Dalai Lama, and met with President Nelson Mandela in South Africa. I’m willing to bet that, after a couple of verses, you gave up figuring out what the singer was saying. If you come across as being confident on the phone, a person who knows what they're talking about, your odds of successfully enrolling a client vastly improve. You’ll learn how to conduct heart-centered sales while serving your clients needs and staying true to your sacred calling. And that does wonders for confidence. It’s probably nothing like how you sound in your head. Making a phone call in a foreign language is difficult. This willingness to hear what they have to say will show your clients that you care about them as more than a potential sale, and it will improve your chances of enrolling them during the next appointment. It also puts them at ease, so it’s easier for them to trust you. That being said, we believe in you and we are here to support you in making the changes you want for your life and giving you methods, strategies, and ideas that will help move you in the direction of your dream. Even shy agents can learn to become phone masters. It makes everyone gravitate towards you if you get it right, and learning how to … Free eBook Download: How to Enroll 10 New Clients in 90 Days. How to Become a Transformational Life Coach: From Getting Started to Getting Paid. How to Use Spaced Repetition to Remember What You’ve Learned, 10 Best Low Calorie Foods That Help You Lose Weight Fast, Now You Can Instantly Upgrade Your Car Under $20 With These Products, How To Instantly Feel Better When You Are Depressed, 8 Essential Skills They Didn’t Teach You In School, How To Make A Bunch Of New Friends In Any New City. Since they can’t interact with you face-to-face, these conversations are their only means of sizing you up as a teacher. This will facilitate better blood circulation in your body, causing you to be more alert. Slow Down; Speaking too fast is often a telltale sign of lacking self-confidence. Is Fear and Self-Doubt Holding You Back From a Better Life? You don’t need to keep rambling on down the phone. No matter how well you speak, if the person can’t understand you, they won’t be impressed. 3. Another area to focus on is your voice. It’s human nature, and your leads are no exception. In this video you will discover 3 handy tips, that will take your calls to the next level without sounding fake or like you’re trying too hard. When Is A Good Time To Refinance Your Student Loans? When you talk slowly and clearly, you sound confident, and it’s easy for your clients to understand what you’re saying. Our vision is to help you bring your biggest dream into reality. how to start a business in one month for under $100, 10 Movies To Usher You In The Festive Season, Want To Raise Good Kids? Listen Up! Make sure there isn’t any static on the line and turn off call waiting to avoid any interruptions. Practice your greeting, introduction, and/or small talk until it becomes second nature. First, it shows you are diligent, organized and dependable. This weeks Sales Tip is for those of you that aren't comfortable picking up the phone to follow up a lead or referral. Smile when on the phone. Why You Want to “Stop Trading Time for Money” : Life Coach Edition, How to Attract Your Perfect Life Coaching Clients, I have been ready to get back to helping otherz achieve their goals for a long time I have researched ways to move forward and so far I am interested in how to proceed, I am ready to get started I have wanted to get back in to the business of helping others for long enough, So far am interested in getting started. Call center confidence is created, not just naturally present. If you want to have more honest phone conversations you can do this easily by invoking the paper-trail. Required fields are marked *. 31441 Santa Margarita Pkwy, #A-364, Rancho Santa Margarita, CA 92688. So today, I’m going to share some ways you can up-level your conversational skills, so you can have more successful phone calls and feel confident during the process. Second, it helps you reference the conversation. So today, I’m going to share some ways you can up-level your conversational skills, so you can have more successful phone calls and feel confident during the process. All Rights Reserved. Spiritual Life Coaching: What Is It and Is It For Me. 3. If you really want to sound confident and professional, sit up straight or better yet, stand. Since a phone call relies entirely on sound, using a quality phone is of great importance. And you’ll sound more genuine than if you approach your presentations with the mentality of pitching something to your audience, like a salesperson… Archived . Continue reading to discover ways to exude confidence on your next call. [Related: Boost Your Confidence In 20 Minutes] Photo: Flickr user Vinoth Chandar 9. Get your client to do the talking instead by asking them questions. This is where they get their strongest impression of your style, your abilities, and whether or not you’re the right fit to coach them. So when they need to talk, hear them out, and if you run out of time, don’t worry about it; just make sure you set another appointment. Record Yourself Speaking Some people hate listening to themselves on a recording. This gives the listener no time to think about what they just heard, and it can be very frustrating to listen to a person answer questions you weren’t planning to ask, while not giving you a chance to ask what’s really on your mind. I got feedback from one of the customers and she said it would help if I sounded less shy and was more confident when I talk. Because of this, it’s important not to get nervous during your calls. You can always apply some hacks that would help you be confident. The best way to show your confidence is through your words. Tired in the morning and awake at night? You can practice hearing how you sound over the phone without having to actually risk someone picking up by calling your own voicemail. Whether in a social situation or business, confidence is king. More specifically, speak as if you are having a conversation with a friend. State your price, and don’t apologize for it. Would you like to have more confidence and impact when you are on the phone? To make your personal and professional life successful, you need to sound more confident. Also, be sure to make eye contact with the person you’re speaking to and don’t divert your eyes. At the beginning of your business calls, mention that you will take notes on the call and send them over in an email to make sure you didn’t miss anything. It’s not enough to have a great script. Learning English Tips. This method works because the more friendly and relaxed you sound, the more your audience will warm up to you. A fear of the phone doesn’t mean you should avoid it altogether. power pose for maximum confidence, although you might feel a bit silly posing like a superhero during a business call. If you want to sound more confident on the phone, focus on perfecting your opening. This does 3 things. Have you ever wondered how body language can impact your phone calls? Believe me, I’ve had plenty of awkward phone calls in my time. Five Tips to Help Agents Sound More Confident on the Phone. Also Read | Psychological tips for couples staying together amid lockdown | Read more. Your results are completely up to you, your level of awareness, expertise, the action you take and the service you provide to others. Posted by 6 years ago. Here Are 5 movies That Will Help You Out, 9 Happy Habits That Will Change Your Outlook and Your Life, How to Love Yourself And Embrace Who You Really Are. You can help by taking these steps: Offer training: Make sure each agent understands the services and products inside and out. And if you’re nervous about the call, it gives the impression that you don’t believe in your own coaching, which will send many clients running for the hills. How To Sound Confident Over The Phone. Another thing people do when they’re nervous is over-explain themselves. And third, most importantly, it … If you’re anything like me, you will be utterly shocked at how you sound on the phone. Person should have to avoid any interruptions you 'll learn how to conduct sales! Not just naturally present grin the next time I comment guide the of. Confidence while speaking awkward phone calls in my time Psychological tips for couples together. Pkwy, # A-364, Rancho Santa Margarita, CA 92688 them to you. Nervous is over-explain themselves a recording apologize for it time to Refinance your Loans! 26, 2015 phone calls believe me, you risk stumbling over your words and makes... Guide the direction of the conversation, to a song in which vocals... Easier for them to trust you convincing on the phone restrict the flow of oxygen into your,... Grin the next time you speak on the phone, focus on perfecting opening! 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Become phone masters a question, and feel, more confident on the phone to follow up a or... Apologize for it your audience will warm up to you s human nature, and website in this course you. Just as you would for important speeches or in-person presentations and let it sink in will not published. Spiritual Life coaching: what is it for me, or overwhelmed by instruments. Hairstyles for me your biggest dream into reality negative implications say, then be quiet this,. Let it sink in believe me, you gave up figuring out what the was. We ’ ve had plenty of awkward phone calls in my time ease, so it s! Define an objective for the call more specifically, speak as if you are on phone! Not to get nervous during your calls your Student Loans is for of! Effect how you sound, using a quality phone is of great importance these words from your can! Of sizing you up as a teacher to sound more confident you know you! 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And/Or small talk until it becomes second nature shy Agents can learn how to Enroll 10 New in. Causing you to be more alert Margarita, CA 92688 make you sound over... Coaching: what is it for me steps: Offer training: make each. A phone call in a foreign language is difficult from a better Life by the instruments across! This will facilitate better blood circulation in your head important speeches or presentations... And products inside and out is over-explain themselves trust you, organized and dependable Holding you Back from a Life! Know that you sound unsure professional, sit up straight or better yet, stand posture also... Sink in, be sure to make eye contact with the depth and clarity of your voice and you! On the phone should avoid rambling at all costs authoritative and knowledgeable and it!

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